Introduction

Welcome to Christian Slayton Insurance Agency, Inc. We are a licensed insurance agency based in New Mexico specializing in Medicare-related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or communicate with a licensed agent. We comply with all applicable federal and state privacy laws, including HIPAA, TCPA, CMS marketing guidelines, and the CAN-SPAM Act.

Scope

This Privacy Policy applies to any person who interacts with our agency through our website, SMS/MMS communications, online forms, or by phone. It governs how we collect and process personal data in connection with Medicare education, plan reviews, and consultations.

Consent

By interacting with our site, filling out a form, or speaking with one of our licensed agents, you consent to the collection and use of your personal information as outlined in this policy. For SMS or email communications, we always obtain your express consent. You can withdraw consent at any time by contacting us (see “Contact Information”).

Information We Collect

We may collect the following information to help guide you through the Medicare process:

Personal Information

Full name

Phone number

Email address

ZIP code

Date of birth

Whether you're new to Medicare, on a Medicare Advantage plan, or exploring options

Optional Health or Eligibility Information

Medicaid status

Low Income Subsidy (LIS) eligibility

Preferred doctors or prescriptions (if voluntarily shared during consultation)

🛡️ We do not request or store your Social Security Number or Medicare Claim Number via this website.

Technical and Usage Data

IP address

Pages visited

Form completion actions

Device/browser info (for security and performance purposes)

How We Use Your Information

Your information is used solely for the following purposes:

To schedule and conduct Medicare plan consultations

To connect you with a licensed agent

To provide educational information on Medicare

To send reminders and follow-ups related to your consultation or enrollment

To improve our website and service experience

Phone Number and Communication Policy

Your phone number will only be used by a licensed agent for Medicare-related communication. If you opt in to SMS or email updates, we’ll only contact you regarding Medicare plan education or appointment follow-up. You may unsubscribe at any time.

Third Parties & Data Sharing

We do not sell or rent your data. We only share your data with:

Our internal team of licensed agents

Secure platforms used for appointment booking or communication (e.g., Calendly, RingCentral)

Government agencies only if required by law or CMS auditing

Data Security

We implement appropriate technical and organizational safeguards to protect your information. All form submissions are encrypted, and our data storage partners follow strict security standards (e.g., HIPAA-ready CRM systems).

Data Retention

We retain your information only as long as necessary to fulfill the purpose of your interaction with us (e.g., consultation or enrollment), or to comply with CMS record-keeping requirements.

Your Rights

You may request:

Access to the information we have on file

Correction of incorrect personal information

To opt out of future communications

Deletion of your data (if not subject to regulatory retention)

To make a request, email: [email protected]

Changes to This Policy

We may update this policy periodically to reflect changes in CMS compliance, HIPAA guidelines, or our business practices. You will be notified of significant changes via our website or direct email.

Contact Information

Christian Slayton Insurance Agency, Inc
📧 Email: [email protected]
📞 Phone: (505) 514-1956
📍 Address: 8300 Carmel Ave NE, STE 301, Albuquerque, NM 87122
🌐 Website: https://505medicare.com